AltaMed Patient Statements
AltaMed Patient’s Bill of Rights
AltaMed Notice of Privacy Practices
Federal Torts Claim Act (FTCA) Malpractice Coverage
The Health Resources and Services Administration (HRSA) considers AltaMed Health Services Corporation and its providers as Public Health Services employees, providing malpractice liability protection under the Federal Tort Claims Act (FTCA). This coverage extends to AltaMed Health Services and its (1) officers; (2) governing board members; (3) full- and part-time employees; and (4) contractors who are licensed or certified individual health care practitioners. FTCA coverage is similar to a "per occurrence" policy without a limit on how much money is awarded. Therefore, any coverage limits that may be mandated by other organizations are met.
For general information about HRSA.
For general information about FTCA.
For information about filing an FTCA claim.
Title VI Civil Rights Information
Notice to Members About Health Choices
AltaMed Health Services is bound to giving high quality care and services to all of our patients. Our doctor’s and other staff use professionally recognized standards of care when working with patients to handle their care. Our doctors do not allow the chance of getting added money or rewards to hold back or put-off care.
AltaMed does not:
- Make it appealing for staff to support blocking care and services. Doctors' and all other staff’s choices in taking care of people are made based on the right care and help supplied, so long as the person has current coverage.
- Reward doctors or other people when they do not allow coverage or care.
- Offer money incentives to Utilization Management people that support choices that result in patients not using their health care as it’s supposed to be used and maybe even using less of the health care they deserve.
AltaMed Safety & Compliance Hotline
It is AltaMed’s responsibility to ensure ethical and lawful behavior as defined in the Business Code of Conduct, which establishes AltaMed’s ethical standards and affirms its commitment to compliance.
All members of the community have the right to access AltaMed’s Safety & Compliance Hotline and website for reporting any concerns with the safety of our facilities, hazardous conditions or misconduct. Within AltaMed, all personnel must comply with Business Code of Conduct standards. We also ask and expect our contractors and business partners to also comply with these standards.
Individuals reporting a concern will not be subject to retaliation or disciplinary action when reporting in good faith. To report any questionable activity, you may contact AltaMed’s Safety & Compliance Hotline, 24 hours, 7 days a week, at (888) 418-1398 or online at www.MyComplianceReport.com (Access ID: ALTA).