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Nurse Advice Line

If you are experiencing a medical emergency, please call 9-1-1 or go to your nearest emergency room.

For non-emergency conditions, AltaMed has Urgent Care sites available to you. Click here for a selection of these clinics listed by county. For your convenience, we also have non-AltaMed partner sites providing Urgent Care services, click here for a listing of those locations and their hours of operation.

As an AltaMed patient, you always have the option to speak with an advice nurse. Advice nurses are registered nurses who have special training to answer your questions about health problems and help you decide how to manage minor illnesses. We have two options for nurse advice. If you are a member of a health plan, we have a listing of their phone number below. Or if you prefer, you can call AltaMed’s nurse advice line:

  • Health plan members:
    • If you are a member of a health plan, please click here for the list of nurse advice line phone numbers available to you based on your health plan coverage
  • Non-health plan members and Health Plan Members:
    • If you are not a member of any of the health plans listed, please call our nurse advice line at 1-(877)-861-6728

    For PACE participants:

    Call your PACE site 24/7 to speak with an on-call doctor who will be paged immediately to assist you with your medical need. Click here for a list of all of our PACE locations and phone numbers.

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