AltaMed Member Services
Our Member Services Department is here to help. Want to file a complaint? Have questions? Call us today at 866-880-7805. Ask to speak with a Member Services Representative.
AltaMed is accredited for safety and quality by The Joint Commission. Patients are welcome to contact The Joint Commission with questions or concerns that may identify possible noncompliance with accreditation or certification standards.
Toll free number: (800) 994-6610, available weekdays, 8:30 a.m. to 5 p.m., Central Time.
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
For direct resolution of your concerns, we encourage you to contact AltaMed’s Member Services team.